Retention
Members who want more than one place
Members who travel, move or want variety often cancel because your club offers only one location. 4Select helps gyms, fitness clubs, boutique studios and health clubs in the Netherlands and Belgium solve this, and 120+ clubs and locations work with 4Select, and members stay on average +5 months longer.
Included in
Members who travel, move or want variety often cancel because your club offers only one location.
Sound familiar?
Three signs you have this problem
- Members cancel because of holidays, a new job or a move.
- People ask if they can train at another club while away.
- Your membership has no extras beyond your own building.
Why it happens
A structure problem, not just a retention one.
A single-location membership has one reason to stay. When life changes, the membership ends.
A wider choice needs a system that handles guest bookings, prices and payments between clubs. That is hard to build alone.
How 4Select does it
People do the work. The system runs it.
4Select is the carpenter. Dialanta is the hammer.
What the 4Select consultant does
- Decides how Dialanta Hub fits your offer
- Sets your guest price
- Explains the benefit to members in the member app
- Introduces Dialanta On Demand for training at home
- Reviews how members and guests use the Hub
What 
does
- Dialanta Hub inside the member app
- Guest bookings and payments handled for you
- Hub bookings in your reports
“We've been in the fitness world for a while now and have seen quite a few things. We recently partnered with 4Select, and it's been great so far! The back office is quite comprehensive, yet remains clear and easy to understand for the sales/front desk team – something we really appreciate. What also stands out is the excellent communication with Arjan and Roel: fast, personal, and wonderfully direct. And honestly... the way they sometimes push us to achieve the desired results is truly remarkable!”
FAQ
Good to know.
Related
More on retention
- RetentionMembers stay longer through data, engagement and action on members at risk.Read more
- Dialanta HubMembers visit other Dialanta clubs from their own app. Your club sets its guest price and keeps 100%.Read more
- Member appA branded app where members book, train and stay in touch with your club.Read more
See how 4Select grows your business in under 3 minutes
Next step
Fix this in your club. Book a consultation.
We grow health & fitness businesses. Your own growth consultant, working for you inside Dialanta.
- 15-minute video callFree and without obligation.
- We look at your numbersLeads, show-up rate and retention.
- No sales pitchYou leave with at least two growth points you can use right away.
Territory protection. We work with a maximum of one club per 25,000 residents. Your local competitor can't hire us for the same area.